Rock Tumbler Warranties and Factory Service
Why We Sell Thumler's Tumblers and Lot-O-Tumblers
We sell rock tumblers made by companies and people who we know and trust. Thumler's Tumblers (Tru-Square Metal Products) and Lot-O-Tumbler (BELT, Inc.) have each been manufacturing tumblers for about half a century. We personally own and use their products and have sold thousands of their tumblers to customers throughout the United States. We believe that they produce outstanding products and honor their warranties and guarantees.
All Tumblers that We Sell Have a Warranty
Every Thumler's Tumbler and Lot-O-Tumbler is covered by a limited warranty or guarantee. These are usually one year in duration for rotary tumblers and 90 days for vibratory tumblers. If the tumbler is used for commercial purposes, a shorter warranty period might apply. The warranty / guarantee time frame begins on the date of purchase.
Please see the green boxes below for warranty information from each of these tumbler brands. The manufacturer of your tumbler included a copy of your warranty or guarantee in the packaging of your tumbler. We do our best to post warranty information for the most recently received products from these companies.
If you have warranty questions, need warranty service, or need technical information about your tumbler, please communicate directly with the manufacturer.
Thumler's Tumbler (Tru-Square Metal Products) Warranty
Thumler's Rotary Tumbler WarrantyLimited One-Year(View a scanned copy of the warranty here.) "Tru-Square Metal Products warrants this Thumler's Tumbler in personal or family use against defects and will repair any defect free of charge for parts or labor for one year from the date of purchase. Thumler's Tumblers in other than personal or family use are warranted on the same basis for thirty (30) days. This warranty does not cover belts, barrel lids or rubber tumbling barrels, or metal cans on A/R Series tumblers. This warranty does not cover repairs necessary because of failure to operate or maintain machine in accordance with instructions. For warranty service, return Thumlers Tumbler with evidence of date of purchase to Tru-Square Metal Products, P.O. Box 585, Auburn, Washington 98071, telephone (253)833-2310. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state." The email address for Tru-Square Metal Products is: t-tumbler@thumlerstumbler.com Thumler's Industrial Vibratory Tumbler WarrantyLimited Ninety (90) Day(View a scanned copy of the warranty here.) "Tru-Square Metal Products warrants industrial Thumler's Tumblers against defect and will repair any defect free of charge for parts and labor for ninety (90) days from date of purchase. This warranty does not cover repairs necessary because of failure to operate or maintain machine in accordance with instructions. For warranty service, return Thumler's Tumbler with evidence of date of purchase to Tru-Square Metal Products, 640 First Street S.W., Auburn, WA 98001. Telephone (253)833-2310. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state." The email address for Tru-Square Metal Products is: t-tumbler@thumlerstumbler.com |
Lot-o-Tumbler (BELT, Inc.) Guarantee
Lot-o-Tumbler Guarantee100% Guaranteed for 90 Days(View a scanned copy of the warranty here.) "This Lot-o-Tumbler manufactured by BELT, Inc. is 100% guaranteed for 90 days of purchase. After the 90 days the frame is guaranteed for life with a $20.00 fee plus shipping. Original sales receipt must accompany all 90 day warranty returns. Tumbler must be returned to the factory at the following address: BELT, Inc., 2746 Hoffman Dr. NW, Owatonna, MN 55060." The email address for BELT, Inc. is: Molly1385LTS@yahoo.com |
If You Have Warranty Questions
Please direct all warranty and factory service questions to the manufacturers at the addresses posted above. They are the source of all warranty information and service.
If you have warranty questions about other brands of tumblers, please contact the manufacturer or the vendor who sold you the tumbler. We are unable to provide warranty information or assistance for products that we do not sell. Please see this list of rock tumbler manufacturers.
If You Need Replacement Parts
We sell replacement parts for current-model tumblers made by Thumler's Tumblers and Lot-O-Tumbler. All of the parts listed on our website are in stock and ready to ship no later than the following business day.
For Questions About Rock Tumbling
If you have questions about rock tumbling, please visit our Rock Tumbling Library where you will find over 100 articles covering all aspects of tumbled stones and the rock tumbling hobby.